nrr

Fractional Customer Success Services

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Customer Success Platform Admin

Our experts build and manage your Customer Success Platform.

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Fractional CS Leadership

Ensuring your existing customers don’t get forgotten.

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CS Strategy Build

Working to grow NRR and align CS with all of Go-To-Market.

CUSTOMER SUCCESS OFFERINGS

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Renewal/upsell negotiations

You’ve won the deal, now it’s time to delight the customer.

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CSM 1:1s and/or team coaching

Fostering growth is important. Our leaders can help elevate your CS team.

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Churned customer interviews

What went wrong and what can we learn from it? Churned customers provide vital and actionable insights.

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Customer Escalation Calls

Our experts prevent upset customers from becoming churned customers. Every customer counts.

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Additional Services Based On Your Needs

Something not listed above? Just ask!

WHY CHOOSE REVENUE REIMAGINED FOR YOUR CUSTOMER SUCCESS SERVICES

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A customized, data-driven, NRR focused customer success strategy

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A dedicated team of experiences success experts

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Innovative, cutting-edge tools and techniques

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Higher DAU/MAU rates

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Increased NDR/NRR

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Ongoing support, management, and optimization

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